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Rate Limits

Remy applies the following default limits to the public API:

ScopeLimit
All authenticated requests120 requests per minute per API key
All authenticated requests10,000 requests per day per API key
Order creation60 requests per minute per API key
Voucher redemption60 requests per minute per API key
Voucher PDF generation10 requests per minute per API key
Failed authentication10 failures per 5 minutes per IP address
Concurrent requests10 active requests per API key

Endpoint-specific limits are applied in addition to the overall minute and daily limits. These defaults may be reduced temporarily to protect service availability.

Rate-limit responses

When a limit is exceeded, the API returns HTTP 429:

{
"code": 429,
"message": "Public API rate limit exceeded",
"retryAfter": 42
}

Responses include standard rate-limit headers where applicable:

RateLimit-Limit: 120
RateLimit-Remaining: 0
RateLimit-Reset: 42
Retry-After: 42

Counters are associated with a one-way hash of the API key; the key itself is not retained by the limiter.

Clients should:

  • Avoid unnecessary polling and cache safe read results where appropriate.
  • Process list endpoints page by page instead of requesting large bursts.
  • Treat HTTP 429 as retryable after the stated delay.
  • Use exponential backoff with jitter for 429 and transient 5xx responses.
  • Honour Retry-After when the response includes it.

Do not automatically retry validation, authentication, or not-found errors.